🚚 Shipping Policy

Effective Date: Current as of June 2025
Welcome to mallkart! This Shipping Policy (“Policy”) explains how we handle deliveries of products purchased on mallkart.in.
By placing an order, you agree to the terms outlined below.

1️⃣ Introduction

We use trusted third-party courier services to ship products across India.
By completing a purchase on our site, you accept the terms of this policy.

⏳ 2. Order Processing Time

  • All orders are processed within 3 business days of placement.

  • ⚠️ During high-demand periods (sales, festivals, promotions), processing may take slightly longer.

🚛 3. Shipping Methods & Couriers

We partner with reliable logistics companies to offer:

  • Standard Shipping

  • Expedited Shipping

  • Express Shipping
    ➡️ Available options and costs will appear during checkout.

📅 4. Estimated Delivery Times

Shipping TypeEstimated Time
Standard Shipping5–10 business days
Expedited Shipping3–7 business days
Express Shipping2–4 business days

⚠️ Please note: Delivery times are estimates, not guarantees. Delays may occur due to weather, courier delays, or remote areas.

💰 5. Shipping Charges

  • Fees are based on the shipping method, delivery location, item weight, and dimensions.

  • Any promotional offers will be applied automatically.

  • 🔁 Shipping charges are non-refundable.

📦 6. Tracking Information

  • You will receive tracking details via email or within your mallkart account once your order ships.

  • Use this information to track your package in real-time.

🚫 7. Shipping Restrictions

  • We currently ship only within India.

  • Some items may face restrictions due to regulatory or logistical constraints.

  • ⚠️ Check product pages for any special delivery notices.

🏠 8. Shipping Address Accuracy

Please double-check your shipping address at checkout.

  • We are not responsible for delivery errors due to incorrect/incomplete addresses.

  • Any fees due to address corrections are the customer’s responsibility.

📉 9. Product Liability During Transit

  • mallkart ensures secure packaging and dispatch.

  • However, risk of damage, theft, or loss during transit lies with the courier service.

✏️ 10. Order Modifications

  • Once an order is placed, changes to the shipping method or address may not be possible.

  • Please verify all details before confirming your purchase.

📬 11. Lost or Stolen Packages

  • If a package is marked "Delivered" but is missing:

    • Contact the courier directly and file a complaint.

    • We will assist you where possible, but cannot guarantee resolution.

❌ 12. Cancellations Due to Stock Unavailability

Despite our best efforts, some orders may need to be cancelled due to inventory issues.

ConditionAction Taken
Product unavailableWe may cancel the order.
NotificationWe’ll notify you via email/phone.
RefundProcessed within 3–7 business days to the original payment method.
Liabilitymallkart is not responsible for inconvenience caused by such cancellations.

🔁 13. Policy Updates

We may update or revise this shipping policy at any time.
Changes will be posted on this page with a new effective date.

✅ By ordering on mallkart.in, you agree to this Shipping Policy.

For help or questions, feel free to reach us at:
📧 support@mallkart.in
📞 +91-XXXXXXXXXX